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Shipping & Returns

Shipping Information

We ship within 2 - 4 working days anywhere in Japan.
Shipping is free for orders above 25,000. Below that, 810 will be added to your invoice.

Unless otherwise specified, you will receive a 10% discount on orders of full case lots of 1 item (not mixed). This discount will be calculated upon checkout of the shopping cart and is stated as "volume discount".

All prices include Japanese consumption tax.

Under "My Account" you can register up to 5 delivery addresses. This is convenient when you wish to send someone a gift or if you want delivery at your office.


Payment Information

Estate Wines Japan takes advantage of PayPal's secure and convenient payment method.

Our shopping cart is connected with the payment system of PayPal. Use any major credit card such as VISA, MASTERCARD, AMERICAN EXPRESS and DISCOVER. Or use your own PayPal account to make safe, quick and easy payments.

Returns

If you have a problem with wines you purchased from us we will deal with it in person and work out a satisfactory solution. Please contact us within a reasonable time span from purchasing date via the mail form or by telephone.

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